Once the FullStory script is up and running, it will continuously send events to FullStory until the user navigates away from the site or closes the tab/browser. Data CaptureįullStory captures data on sites built with any framework (React, Angular, Polymer, etc.) and can capture any element outside of Canvas, WebGL, and plugins like Flash. More details about FullStory's script performance can be found here: Performance and the FullStory Script. The entire bootstrapping process usually takes less than 300ms and is imperceptible by users. This reduces the amount of data sent over the wire to FullStory’s servers. Before events are sent to FullStory’s servers, all event data are compressed by upwards of 60%. All captured events are temporarily “bundled” in a queue on the browser and flushed to FullStory’s servers every 5 seconds via a call to /rec/bundle. Web page elements that have been excluded will not send keystrokes, DOM mutations, or value change events to FullStory’s servers. Network requests (retrieving images, styles, or data from safe-listed backend services) Key presses (of the nature, "some key was pressed", not tied to specific keys)ĭOM Mutations - aka changes to visual elements in the browser The fs.js script attaches event listeners to all manner of browser events. ![]() Step 4: Attach event listeners and begin capturing The fs_uid cookie is a first-party cookie that is used to group sessions together for anonymous users. It is also during this step that the fs_uid cookie is set. Once fs.js is loaded, it requests Org settings via a call to a /rec/page URL and then applies those settings before anything is captured. Each Org has distinct settings: session quotas, element exclusions created in the FullStory app, and several configuration items. Each account gets its own Org Id, which is included in the FullStory snippet. What’s an “Org” anyway? Orgs are how FullStory refers to customer accounts. The fs.js script contains all of FullStory’s data capture code, JavaScript API code, and privacy exclusion code. In other words, asynchronous loading prevents fs.js from interfering with the overall page load, ensuring that users see content as quickly as possible. The fs.js script is about 60Kb large and loads asynchronously, meaning that it won’t block other assets (like images and styles) from loading while it is being loaded. The snippet defines a handful of JavaScript API functions and begins downloading the fs.js script. ![]() The FullStory snippet is a small JavaScript statement that lives ( ideally) in the element of a web page. Step 1: Execute the FullStory snippet in the browser ![]() Before these events can be sent to FullStory, our data capture script needs to be downloaded and run in the browser. Bootstrappingīrowser events are the fuel that power the FullStory engine. This article outlines the key features of our data capture technology and how our customers can manage the data capture process to prevent sensitive user data from being sent to our servers. Our FullStory script is the core technology that captures all of these events and sends them to our servers for search and replay. Recreating every action for every user across thousands of websites is no small achievement. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.FullStory creates pixel-perfect renditions of user journeys for our customers so that they can find and eliminate frustration and provide the best user experience. ![]() FURTHERMORE, THERE ARE NO WARRANTIES THAT THE SOFTWARE WILL MEET YOUR NEEDS OR BE FREE FROM ERRORS, OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED. NOR ARE THERE ANY WARRANTIES CREATED BY A COURSE OR DEALING, COURSE OF PERFORMANCE OR TRADE USAGE. THE SOFTWARE PROVIDED HEREUNDER IS PROVIDED ON AN "AS IS" BASIS, WITHOUT ANY WARRANTIES OR REPRESENTATIONS EXPRESS, IMPLIED OR STATUTORY INCLUDING, WITHOUT LIMITATION, WARRANTIES OF QUALITY, PERFORMANCE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Both non-root and root device supported. Touch Capture is a macro recording tool, which helps you to record any touch event in your android device and replay them whenever you want.
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